https://www.youtube.com/watch?v=mKm7YEF3M_0
“Organizational scar tissue.” My mind goes lots of places when I hear that phrase (the video captures some of that meandering), and I love a turn of phrase that expresses an important truth succinctly and vividly. Thank you, Stephen M.R. Covey, for that phrase and for your insights in “Trust and Inspire” about policies and how they often reflect a lack of trust in an organization.
• Trust
• Policies
• Bureaucracy
• Stewardship